Account Deletion

How to request deletion

When signed in, you can use Delete account in Settings for email accounts and Google accounts on the web. You must type DELETE to confirm, and the server must have issued your current session within the previous 10 minutes. If the session is older, sign out and sign back in before retrying. The deletion form does not ask for your password. If billing cancellation cannot be completed or verified, deletion stops so it can be retried rather than leaving an active subscription behind.

Email info@winddrops.com from the email address associated with your Winddrops account. Use the subject “Delete my Winddrops account” and state that you want the account deleted.

If you cannot email from the account address, explain that in your message. We may ask for reasonable information to verify account ownership before processing the request. Do not send your password, payment-card number, or government identification unless we specifically explain why it is legally required.

Before you send the request

The in-app deletion process attempts to cancel an account-linked Stripe subscription immediately. For an emailed request, manage or cancel an active Plus subscription through the billing portal before requesting deletion so it does not renew. Uninstalling Winddrops does not cancel a subscription.

Saved sessions and most preferences are stored on your device. Delete sessions in the app and clear the app/site data or uninstall the app to remove those local copies. Clearing local data cannot be undone.

What the request covers

A verified request covers the Winddrops account record and account-linked identifiers controlled by Winddrops. The in-app process also removes locally saved sessions after the server confirms deletion. Stripe may retain financial records as legally required, and some Winddrops records may need to be kept where required for billing, tax, fraud prevention, dispute resolution, security, or other legal obligations. Stripe, Google, OpenAI, and ElevenLabs control information under their own policies; contact those providers for requests concerning data they independently control.

Need help?

Email info@winddrops.com with questions. We will use the message only to handle your request, provide support, protect the service, and meet applicable obligations.